"Caribbean Call Center Report 2005: A Customer Care Market," a newly updated report published on the Caribbean region by the Zagada Institute, the regions leading Independent research analyst, shows that the Caribbeans agent positions will reach 50,000 by 2006. The report indicates that over 80 percent of this growth comes from contact centers fulfilling projects for Fortune 1000 and large U.S corporations. The report also goes into detail to show the factors driving the high level of satisfaction that U.S corporate customers and their clients are receiving from leading Caribbean vendors across twenty markets. It also highlights the strategic function of the Sphaero Alliance is playing as a pan-Caribbean sourcing platform.